Tuesday, October 09, 2007

Macbook Pro Battery

Today I discover my 15" Macbook Pro battery dies the instant it's unplugged. It's less than a year old, it should be fine, but it's not. I know there's been problem after problem with batteries getting too hot, and even bubbling, but thankfully, mine is just dead cells, I think. I made an appointment at the Apple store Genius Bar to see if maybe it'll be a free fix because my computer is under a year old. I know the Genius Bar gets a bad rap sometimes, but so far, I've had a lot of good luck with their help. I wonder if a shop like Best Buy dares have a free Geek Squad type of "bar" in their store to teach people how to use cameras, video cameras, and fix shit. That's the next level of customer service. As long as it's appointment, and the people are trained, it should work.

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4 Comments:

Blogger cairo said...

I must admit I've had my fair share of issues with my Wacbook as well. Ive taken it in a few times and I still have some issues. that is why I have changed the name from macintosh to WACINTOSH because those fools charge so damn much for problematic computers. but I still love 'em

thanx for the great blog

easy
cairo

6:52 AM  
Anonymous Anonymous said...

same thing happened to my macbook.. twice. all they have to do is give you a new battery and everything will be A-OK :)

10:34 AM  
Blogger *esther said...

if you have applecare it should be okay. my a/c power block died last week and after seeing it's $85 to replace with a 2-3 week backorder online and soho & 5th ave stores sold out, i naturally freaked. luckily i was visiting my parents in philly & made an appt at the genius bar in kop. even luckier, they had a replacement brick in stock and it didn't cost me a dime, thanks to applecare :)

that was a little longer than intended but yeah, you should be okay.

11:12 AM  
Anonymous susie said...

this happened to my macbook too (in nyc, as michelle can tell you!) i had to send it away to be fixed after they replaced my battery twice and the problem still happened. my macbook wasn't even acknowledging i had a battery!
i like the person calling it wacbook. i'm happy with it now though. i wish they gave me a new one though after my third time in the genius bar for the same problem...

9:26 PM  

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